Our warehouses are located in the United States and China mainly. The shipping origin depends on your address and item availability. For US customers, packages primarily ship from our US warehouse but if not available then we ship from our China warehouse.
Usually, it takes 5-10 days for shipping. However, it varies from countries and shipping methods. For more details, please check our shipping info.
We are sorry to hear but we don't accept return for this cause as each items is produced once we receive order. Please read our refund/returns policy for details.
You are able to cancel your order with no penalty! You must cancel your order before your recieve fulfilled email. After this we are unable to stop the production and delivery process.
Typically, orders are dispatched within 5-7 days. Occasionally, there might be a delay of 1-3 days due to unforeseen factors beyond our control.
We apologize for any inconvenience caused. We're committed to enhancing your shopping experience. Despite our best efforts, occasional mistakes can occur. Rest assured, we're dedicated to finding a satisfactory solution for you
No, you don’t need to. You can make purchases and check out as a guest everytime.
However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.
Absolutely! We are here to help you, please use our contact us form and send us detailed inquiry, we will be happy to assist you in any way we can. If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.